Review: Hotel Kurcafe in Füssen

22 10 2008

On the night before we visited Neuschwanstein and Hohenschwangau Castles, we stayed in the town of Füssen at Hotel Kurcafe.  We decided to book this hotel because of good reviews from both Rick Steves and Tripadvisor.  We had high hopes for this hotel because of these reviews.  Unfortunately, we were disappointed with the service and accommodations.

First, let me start with the positives from our stay.  Our initial impression of the hotel was very positive.  The location in the town of Füssen was very convenient, the room was very clean, and the hotel seemed very nice in general.  In addition, there is a parking lot right next to the hotel and we were able to park for a nominal fee.  The room’s decor was fine and looked comfortable, although we were amused by the sexy picture above the bed.

Now I will get into the negatives.  First, when we checked in, the woman at the front desk was very brisk to the point of rudeness and made us feel like we were imposing by staying at this hotel.  I have stayed in many 4-5 star hotels, and this kind of treatment is unacceptable, especially at a hotel that bills itself as 4 stars.  In addition, the woman at reception only gave us one room card for all four of us.  She only gave us another key after we specifically requested it when we went out to dinner later that evening.  I will point out that this woman was the only person at the hotel who was rude, and everyone else we encountered were very friendly, courteous, and professional.

Second, the room we were assigned differed from the one that was advertised.  We booked a four person family room at Hotel Kurcafe.  As we booked online directly through the hotel, we expected to get the room advertised as the family room for four people as you can see here.  In the picture shown for this room, there are what look like two queen size beds side by side.  Instead, we received Room 10, which has one queen size bed and a pull out sofabed.  If they had advertised the room as a queen bed with a sofabed, we would not have chosen this room.  Since it was past 7 PM when we checked in, we decided to make the best of it.  However, in the middle of the night, the sofabed became unhinged and broke.  Thus it ended up being a very uncomfortable night.  Since it was after midnight at that point, we tried to fix it ourselves and ended up being able to put it back half hinged.  We found that if we did not move at all the sofa would stay hinged and in one piece.  As you can imagine, this made it a bad night for us.

The bathroom was very modern and chic.  However, since the door was see through, it was not very suitable for a room for four people.  I do not fault the design, per se, as I found the aesthetics pleasing, but this room is clearly a two person room.

We were very pleased with the continental breakfast served the next morning.  The hotel had a full spread of both cold and hot breakfast foods, including bacon, eggs, bread, toast, and other typical items in addition to fancier fare like chocolate covered strawberries.  Like many European hotel breakfasts, you must order your coffee and cappucinos from the server (although it’s all included). 

When we checked out, we made sure to let the hotel know of our displeasure with the sofabed.  The lady at the reception (a different person from the night before) was very apologetic and courteous, which we appreciated.  She deducted 20 euros from the room rate and gave us a small bag of truffles for our trouble.

In summary, if you are looking to book a four person room at this hotel, be very careful of what you select.  Definitely request that you not be put in Room 10.  Since the other reviews from Tripadvisor are generally positive, though, I hope that our experience was isolated.

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Germany: Neuschwanstein

21 10 2008

After leaving Rothenburg, we were eager to continue our journey on Germany’s Romantic Road and see “Mad” King Ludwig’s famous Neuschwanstein Castle.  Easily the most photographed castle in Germany, Neuschwanstein is the epitome of the modern day idea of a (very unrealistic) romantic medieval castle.  In fact, this castle was the inspiration for Sleeping Beauty’s castle in Disneyland and Cinderella’s castles in Disney World and Tokyo Disneyland.  We had high expectations for this attraction because of its fame and dramatic history.

 
A view of the countryside approaching Füssen and Neuschwanstein.


Quaint towns dot the countryside on the Romantic Road.

Neuschwanstein Castle and the neighboring Hohenschwangau Castle are located just outside the town of Füssen in Southwest Bavaria. Füssen is where most people who visit the royal castles stay the night and represents the end of the Romantic Road. The town of Fussen is small but pretty. It is perfectly suited for a nice dinner and lovely stroll before visiting Neuschwanstein the next day but one night is enough. Füssen has its own castle called Hohes Schloss, but it’s not really worth visiting.  You can walk around the outside of the castle at night.


The town of Füssen


Fussen at twilight


Hohes Schloss

For a taste of traditional German food and comraderie, visit one of the local restaurants and drinking establishments in Füssen the night before your visit to the castles. Every Tuesday and Thursday night at 7 PM, the gregarious duo of Christian and Werner entertain the patrons at Gasthof Krone with local music and humor.  While we were there, we heard such classics (translation butchered by me) as “Frau Meyer’s underpants are yellow” and “There’s plenty of time in heaven to rest so let’s drink now.”


Gasthof Krone


Christian and Werner entertain with hilarious tunes and jokes.

The next morning we headed over to see the royal castles.  When you come to visit, you may tour either castle or both. It is best to buy your ticket(s) in advance, either online here or over the phone. You will be given a time window for your tours. If you decide to tour both, the ticket requires that you tour Hohenschwangau first. To get to Neuschwanstein, you can ride a bus, a horse drawn carriage, or hike.

“Mad” King Ludwig, also known as King Ludwig II of Bavaria, was an eccentric king who loved building elaborate castles. Although he used his personal funds to build these palaces, he borrowed heavily from family and other royalty and neglected his royal duties, which made him very unpopular with his ministers. This caused his cabinet of ministers to declare him insane and to legally depose him. The day after his arrest, King Ludwig was found dead in the nearby lake under mysterious circumstances with the psychiatrist who certified him insane.

Ludwig grew up in Hohenschwangau Castle, which was built by his father King Maxmillian II of Bavaria in the early 19th century. Maxmillian built the castle on the ruins of the castle Schwanstein, which dated back to at least the 12th century, after falling in love with the landscape here. While Neuschwanstein is now owned by the Bavarian government, Hohenschwangau still belongs to the former royal family.

 
Hohenschwangau


The beautiful lake next to Hohenschwangau.

Neuschwanstein Castle, on the other hand, was built by Ludwig II in the late 19th century. The castle is not a true medieval castle since it not built in the middle ages, but rather designed to reflect a romantic and highly fantastical conception of a knight’s castle. In fact, the castle was designed by a theatrical set designer for the most part and not an architect.


Even my first glimpse of Neuschwanstein from Hohenschwangau was romantic.

After touring Hohenschwangau, we took a bus up to Neuschwanstein. While the bus drops you off on the path to Neuschwanstein, it is worth it to hike up to Marienbrucke (Mary’s Bridge) before you go to Neuschwanstein. It only takes about 20 minutes to go there and back and the views are amazing. I consider the Marienbrucke a must do, because it gives you the best view hands down of Neuschwanstein. This perspective of the castle is what you see in all those tourist photos.


The best view of Neuschwanstein is from Marienbrucke, except for the ugly scaffolding (sigh).


Other views from the Marienbrucke include beautiful forests.


Marienbrucke is a small bridge suspended over these falls.

Every part of the design of Neuschwanstein was carefully planned, from its exact placement on a dramatic hilltop overlooking Ludwig’s childhood home, Hohenschwangau, to its exterior grandeur and fairy tale turrents, to the impressive interior that honored Richard Wagner’s operas.  The castle’s location maximized the beauty of the surroundings as viewed from inside. Photos were not allowed inside either castle, but the views more than made up for that.

Although this attraction is much hyped, we felt that it lived up to its expectations.  Neuschwanstein was every bit as beautiful in person as in the pictures.  While the tours are quite short, they are interesting.  The area’s natural backdrop was stunning and really exceeded our expectations.  We highly recommend that Neuschwanstein and Hohenschwangau be part of any visitor’s itinerary in Germany.








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