Review: The Langham Hotel, Auckland

1 04 2009

Anticipating jetlag on our first night in New Zealand, we booked a club level room at the Langham Hotel in Auckland.  The Langham is conveniently located in Auckland’s Central Business District (CBD), just one block from the southern end of Queen Street.  We found the Langham to be a world class hotel that was the perfect place to relax and luxuriate after our 13 hour flight from Los Angeles.  The Langham had all the class and none of the attitude that sometimes accompanies hotels of this caliber.  

We elected to book a club level room over a standard room because it included a full hot breakfast, internet terminals with printer for guest use, and access to the Club Lounge.  In addition to the breakfast, the Club Lounge serves drinks and snacks all day long.  Given our flight’s arrival in Auckland in the early morning, this proved to be a great value because we were able to have breakfast twice during our stay.  Since we requested an early check-in by email prior to our arrival, we were able to check into our room at 8 AM.  We were then able to shower in our room and have breakfast in the lounge on arrival, which allowed us to take maximum advantage of our first day in New Zealand.  When we returned that night, our bathroom was even cleaned already.   

The room itself was elegantly appointed, comfortable, and clean.  I especially liked the deep warm tones, the beautiful use of wood, and the multitude of pillows.  The bed was comfortable to sleep in – not too hard and not too soft.  

The bathroom was luxurious and included a full bath and shower.  Nothing was lacking.  There was even a full amenities kit in a leather box that included a sewing kit, baby powder, and toothbrushes, among other things.   The extra set of towels was much appreciated.  Shower pressure was good.  

We found service from check-in to check-out to be excellent.  Everyone we met was friendly, helpful, and professional.  We used the concierge in the lobby frequently, from asking for directions to the nearest cell phone store, to the best way to explore the CBD by foot, to how to book the ferry to Waiheke Island.  Every question was answered in a helpful and friendly manner.

Overall, we were very pleased with our stay at the Langham.  Although the club level room was more expensive than the standard room, it was worth every penny.  In addition, given the strong dollar, this stay was a fantastic value for a luxury hotel.  We expected a high end experience and received it with a friendly smile.  We would stay here again in a heartbeat.

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One response

21 11 2011
Mags

We’ve stayed at the Langham a couple of times – once in the club suite and once in a normal room. The suites are the way to go. Great hotel. Am reading about your Waiheke trip as am visiting there next week for the first time. Thanks for your tips and blog – can’t wait to get some green lipped mussels.

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